Terms & Conditions

       By using this website, you agree to the following Terms and Conditions of Use. Please read them carefully before placing an order or using our services.

General Terms 

  • By accessing or using this website, the user unconditionally accepts all the terms and conditions stated here and/or elsewhere on the site.

  • Users are advised to carefully read all information related to our products and services, including our FAQ and Return Policy before placing an order.

  • This website is operated by MARUTI CREATION located at Surat-395010, Gujarat, India.

Product & Delivery 

  • While O’SAWARIYA strives to deliver products as per the details and specifications provided on the order form, the company reserves the right, at its absolute discretion, to deliver a similar or alternate product in circumstances beyond its control. Such action shall not be deemed a failed or incorrect delivery.

  • Although we make every effort to meet the delivery schedule provided at the time of order, early or delayed deliveries for any reason shall not entitle the user to any damages or compensation.

  • O’SAWARIYA shall take due care to deliver the product to the correct person and address as mentioned in the order form. However, we disclaim any responsibility for claims, damages, or compensation related to delivery issues.

Questions & Clarification 

  • If you have any questions, doubts, or confusion regarding any of these terms and conditions, please contact us via email at shop.osawariya@gmail.com or at +91 9213633033 / +91 9213633032 and wait for a clarification before using our services. 


Copyright & Ownership 

  • This website is owned and operated by MARUTI CREATION located at Surat-395010, Gujarat, India.

  • No material from this site or any other site owned or operated by MARUTI CREATION or its affiliates may be copied, reproduced, republished, transmitted, uploaded, or used for commercial purposes without written permission from MARUTI CREATION.

  • Violation of this condition constitutes an infringement of copyright and other proprietary rights of MARUTI CREATION and/or its associates or affiliates.

 

Disclaimer of Warranties 

  • The products and services provided on this website are offered without warranties of any kind, either expressed or implied.

  • O’SAWARIYA does not guarantee that the website, its content, or services will be error-free, that defects will be corrected, or that our website or servers are free from viruses or other harmful components.

 

Limitation of Liability 

  • Under no circumstances shall O'SAWARIYA be liable for any loss of data, loss of profits, or any indirect, incidental, special, or consequential damages arising out of the use or inability to use the products or services offered on the site.

  • In no event shall our total liability, whether in contract, tort (including negligence), or otherwise, exceed the amount paid by the user for the specific product or service in question.


Pricing & Taxes 

  • All prices are FOB (Free On Board).

  • Courier, shipping, delivery, and packaging charges are additional.

  • Taxes, customs duties, and other applicable levies are not included in the invoice value for international orders.

  • All trademarks and products displayed on this website are the property of MARUTI CREATION.


Cancellation & Refund Policy 

  • We understand that users may occasionally wish to cancel an order. However, cancellations cannot be accepted in all cases.

  • The following orders cannot be cancelled:

           Custom-made or customized items

           Special sizes 

           Altered products

           Orders already shipped from our warehouse or production unit

  • Refunds will be issued by bank transfer or the original mode of payment for customers within India.

  • For international refunds, wire transfer fees will be deducted from the refund amount.

  • Refund processing times vary depending on the recipient’s bank.

  • For full details, please refer to our Return Policy.


Governing Law 

  • These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

 

Contact Information 

           O’Sawariya

           27/535, Gujarat Housing Board,

           Opposite Old Bombay Market,

           Umarwada, Surat – 395010,

           Gujarat, India.

           E-mail :- shop.osawariya@gmail.com

           Phone no :- +91 92136 33032 / +91 92136 33033

           Website :- www.osawariya.com

A team with a goal

Real people making great products

A team with a goal

Real people making great products

A team with a goal

Real people making great products

A team with a goal

Real people making great products