Cancellation Policy
- Cancellations can be made within 36 hours of placing an order and will be not cancelled once marked ready to ship.
- We do not accept cancellation requests for the items which are under going any kind of Stitching or Customisation or Tailoring.
- Refunds will be done to the original mode of payment.
- For orders that are cancelled, a deduction of 5% payment gateway charges will be applied. If you do not want us to deduct 5% payment gateway charges, then you can ask for store credits for the entire payment made for the product which can be used for future purchases anytime within 12 months period.
- To cancel your order, please send an email to shop.oswariya@gmail.com or contact us at +91 9213633033 / +91 9213633032.
- O’SAWARIYA reserves the right to cancel any order due to unforeseen stock unavailability, pricing error, or suspected fraudulent tran saction. In such cases, full refund will be initiated promptly.